FAQ

Where do you ship?
We ship within the United States only.

How much is shipping?
Orders over USD 120 ship free. Orders below USD 120 incur a USD 15 shipping fee.

How long does delivery take?
Orders are processed in 1–3 business days and delivered in 3–5 business days after shipment.

What payment methods are accepted?
Visa and Mastercard.

What is your return policy?
Returns are accepted within 30 days of delivery, subject to conditions.

How long do refunds take?
Refunds are processed within 10 business days after approval.

What if my item arrives damaged?
Contact us within 48 hours of delivery with photos for assistance.

Last updated: 2026/1/28

Merchant Information
Store name: Maplecouch
Address: 1220 Hampton Hill Court, Lawrenceville, GA 30044, United States
Tel:+1 360-789-6688
E-mail: info@maplecouch.com
Service hours: Monday to Friday, 9:00 AM to 5:00 PM (Central Standard Time, CST)